User research talk at BarCampBoston
Notes from user research talk at BarCampBoston.
4 types of testing
- (Cheapest one first)
Card sorting
How do users like to categorize? Which terms do users understand, not
understand, which terms they relate to other terms?
simplecardsort.com --
- Questionaires
- Focus Groups
- Good for finding out what people like
- Bad at what people don't like
- nobody wants to be the bad guy
- You need bad news! They weon't tell you that in a group setting
because it's 'rude'
- One or two dominant speakers who talk over everyone else, everyone
else is marginalized, narrow spectrum, wasting a lot of people's
time.
- one-on-one interviews
- what does the person know
- what does the person do
- narrow
- get them to estimate how much of what they do takes what amount of
time -- daily, weekly, monthly
- Figure out the things people are spending the most time on, and
concentrate on *that*, not on the things that they spend less time
on.
- what is the user's feedback
- What do you like?
- What do you *not* like?
- General feedback
- People